Privacy Policy

Privacy Policy

This Privacy Policy describes how StepTwo Footwear collects, uses, shares, and protects your personal information when you use our website or engage with our services. By accessing or using our website, you consent to the terms outlined in this Privacy Policy.

Information We Collect:

  1. Personal Information: When you place an order or create an account on our website, we may collect personal information such as your name, email address, shipping address, billing address, and phone number.

  2. Payment Information: To process your orders, we collect payment information such as credit card details or other payment methods. However, we do not store your payment information on our servers. All payment transactions are securely processed through our payment gateway provider.

  3. Communications: We may collect information from you when you contact our customer service team or participate in surveys, promotions, or other interactive features on our website.

  4. Website Usage Information: We may collect non-personal information about your interactions with our website, such as your IP address, browser type, device information, and browsing patterns.

How We Use Your Information:

  1. Order Processing: We use your personal information to process and fulfill your orders, communicate with you about your purchases, and provide customer support services.

  2. Improving Our Services: We may use your information to analyze website usage trends, monitor the effectiveness of our marketing campaigns, and improve the overall user experience on our website.

  3. Communications: We may use your contact information to send you promotional emails, newsletters, or updates about our products, services, and promotions. You can opt out of receiving marketing communications at any time by following the unsubscribe instructions provided in the email.

  4. Legal Compliance: We may use your information to comply with applicable laws, regulations, legal processes, or government requests.

Information Sharing and Disclosure:

  1. Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in operating our website, processing payments, fulfilling orders, or conducting business operations. These service providers are contractually obligated to protect your information and may only use it for the purposes specified by us.

  2. Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity as part of the transaction. We will notify you via email or prominent notice on our website if such a transfer occurs and any changes to the Privacy Policy resulting from the transfer.

  3. Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

Data Security:

We implement a variety of security measures to safeguard your personal information and maintain its confidentiality. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices:

You have the right to access, update, or delete your personal information stored in our systems. You can also opt out of receiving marketing communications from us by following the unsubscribe instructions provided in the email.

Changes to this Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the updated Privacy Policy on this page with the effective date indicated at the top of the page.

Contact Us:

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:


Thank you for trusting StepTwo Footwear with your personal information. We are committed to protecting your privacy and providing you with a secure and enjoyable shopping experience.