Shipping Policy

**Shipping Policy**

At StepTwo Footwear, we understand the importance of timely and reliable shipping when it comes to your footwear purchases. We are committed to providing you with the best possible shipping experience to ensure your satisfaction.

**Shipping Methods:**

1. **Standard Shipping**: We offer standard shipping services for all orders. Delivery times may vary depending on your loved ones' location and the shipping carrier's policies. Please refer to the estimated delivery timeframes provided during checkout for more information.

2. **Express Shipping**: For customers who require expedited delivery, we also offer express shipping options at an additional cost. Orders placed with express shipping will be prioritized for faster delivery.

**Shipping Rates:**

Shipping rates are calculated based on the weight of your order, your location, and the selected shipping method. You can view the shipping costs for your order during the checkout process before completing your purchase.

**Order Processing Time:**

1. **Processing Time**: Orders are typically processed and shipped within 2/3 business days of receiving payment. Please note that orders placed on weekends or holidays may experience slight delays in processing.

2. **Order Confirmation**: Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information. You can use this tracking information to monitor the status of your shipment.

**Shipping Restrictions:**

Certain items may be subject to shipping restrictions due to size, weight, or other factors. These restrictions will be clearly communicated on the product page, and alternative shipping options may be available for eligible items.

**Delivery Issues:**

While we strive to ensure timely delivery of all orders, unforeseen circumstances such as inclement weather or carrier delays may occasionally impact delivery times. If you encounter any issues with your delivery, please don't hesitate to contact our customer service team for assistance.

**Contact Us:**

If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer service team for assistance.


Thank you for choosing StepTwo Footwear for your footwear needs. We appreciate your business and are committed to providing you with exceptional service every step of the way!